Documentation

Guides for your team, API for builders.

Step-by-step walkthroughs for merchants setting up reviews, collecting better feedback, and running the widget. Full REST reference if you are wiring BetterReviews into your stack.

User guide

Learn how BetterReviews works

How the chat collects reviews, what customers see on your storefront, and how to configure collection, widgets, and moderation.

API reference

Build on top of BetterReviews

Authentication, endpoints, and examples for developers and AI agents integrating with reviews, settings, and review requests.

Popular starting points

How the chat works A walkthrough of what your customers see when they leave a review, from the opening message to the final submit — and what you'll see on your end.
Importing reviews Bring your existing reviews from Okendo, Judge.me, or a CSV into BetterReviews. Here's what gets imported and how it's mapped.
Review moderation The Reviews tab is where you manage every review before it goes live on your widget. This page covers what's in it and how to work it.