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BetterReviews for Shopify
Built for Shopify from day one
BetterReviews is a native Shopify app. It installs in under 60 seconds, imports your existing reviews immediately, and works with your current theme — no developer required.
What you get
AI review collection
Instead of a blank text box, your customers get a conversational experience. The AI knows their order, asks relevant follow-up questions, and requests photos naturally. The result is reviews with real substance — specific use cases, product details, and customer photos.
- Conversational AI that adapts to each customer
- A photo ask at the right moment in the review chat
- Sentiment-aware — routes unhappy customers to support
- Email-triggered after delivery, timed per customer
- Works alongside or as a replacement for your current review app
Review display widget
A fully featured review widget that renders as native Shopify theme blocks. Position it anywhere using the theme editor.
- Star ratings and review summaries
- Photo and video galleries
- Sort by rating, recency, or helpfulness
- Filter by star rating and media
- JSON-LD structured data for Google rich snippets
- Google Product Ratings feed (paste one URL into Google Merchant Center; first fetch within 24 hours, star snippets typically appear within 2–4 weeks once your catalog crosses Google’s 50-review threshold and your Product Ratings request is approved)
- Responsive, matches your theme automatically
- First page of reviews rendered on the server; everything else loads only when a shopper uses it
Automated content deployment
Every review is processed by AI to extract usable marketing content:
- Product page summaries — “What 847 customers think” in one honest paragraph, updated as new reviews arrive
- Review-powered FAQs — Generated from real customer questions and answers
- “Best for” labels — AI-extracted use cases displayed on your product page
- Email copy — Fresh customer quotes, formatted for Klaviyo, Omnisend, or any email platform
- Ad copy — Real customer language for Meta ads, social posts, and creative
- SEO descriptions — Product descriptions using the words your customers actually search for
Import your existing reviews
Direct import from Okendo and Judge.me, and CSV import from Yotpo, Loox, Feefo, Stamped and more. Import it yourself on any plan; on Better and Studio a person on our team runs it and checks the counts. Your existing reviews are analyzed immediately, and the Product Pages dashboard starts generating AI summaries and content within hours.
Shopify Flow trigger
BetterReviews publishes a Shopify Flow trigger — Review Created — that fires when a review is approved. Wire it to any Flow action: tag the customer, add them to a segment, email your team on low ratings, or ship the review to Slack via an HTTP action.
- Fires on approval, not submission — spam-rejected reviews never trigger a workflow
- Full payload: rating, title, body, sentiment, AI quality score, verified-buyer flag, media counts, and a signed moderation deep link
- Emit-once per review — re-approving never re-fires
Technical details
- Theme compatibility: Works with all Shopify 2.0 themes. Renders as app blocks and sections.
- Performance: The first page of reviews renders with your page from Shopify metafields. Scripts load deferred, so they never block your page.
- Data privacy: GDPR-compliant. Customer data encrypted at rest. Full data export and deletion support.
- API access: full REST API and MCP server on every plan, including Free.
Pricing
A free plan and two paid plans. Flat monthly prices. No per-order fees. No surprises. Orders, reviews, and review request emails are never metered; the only optional usage charge is Fair auto-recharge for AI-guided reviews past your included amount, and it never spends past the monthly cap you set.
| Plan | Price | How to get it |
|---|---|---|
| Free | $0 | Install from the App Store |
| Better | $149/mo | Sign up in the app |
| Studio | $399/mo | Contact us |
Better covers everything: unlimited orders, reviews, and review request emails, never counted, plus 1,000 AI-guided reviews included every month. It includes the Product Pages dashboard (AI summaries, FAQs, “best for” labels, and SEO descriptions), Review Groups (share reviews across product variants like color/size). A dedicated CSM does your migration and setup, and reads your dashboard once a month. Your price is locked at the price you sign up on.
Studio adds a monthly brief your CSM builds by hand from your reviews: hand-picked quotes and the ad angles behind them.
The Free plan costs nothing and has no time limit — import your reviews, run the widget on them, and send review requests on the classic form without paying anything. Billing starts only if and when you subscribe. Month-to-month, cancel anytime.